Requests

A beautiful, customizable, and branded intake form that allows travelers to enter their information directly into your CRM for use in itineraries and more!

We want a more web-native drag and drop experience with templates for speedy web itinerary building and viewing.

Jetpack is getting a new look! Inspired by the travel industry's GDS roots, this retro-futuristic rebrand will have you looking twice.

The CRM currently glitches when receiving an international phone number. This is critical for storing all the information needed and being able to utilize quick call buttons, etc

We need to have a deeply integrated testing suite that sets off alarm bells before things break for our customers to optimize the experience.

Users want to connect their email conversations to their CRM, itineraries, and have it available on mobile and desktop

Let's run it back. Matt goes to the ASTA Travel Advisor Conference to meet long relationships and start new beginnings with folks

When adding related contacts to the primary person that you communicate with, you will be able to link certain attributes of their profile like address, phone number, etc. If you change the address, it updates that field for all related contacts.

Tasks needs to be a little more helpful. So we are extracting another step from your workflow by being the best AI journal for keeping your head in the right place

We can create stripe payments for service fees (or other purchases) and invoice creation

This mode can be used for both agency operators and our internal support in order to authorize another Jetpack user to access their profile

We will support automatic time tracking that would provide analytics as well as the ability to charge travelers and hourly rate for their expertise. Hours can also be given for free to show the traveler the value of expertise received.

Common functions like stripping text from documents will become increasingly necessary as we slowly train you and help you fully utilize AI to speed up your workflow with Jetpack.

NDC bookings is a critical piece of building our all-in-one booking engine with all the options.

In the same beautiful cross-platform interface, bookings enables agencies to improve revenue integrity and allows advisors to make rapid, optimized booking decisions based on their clients' needs.

We want to provide advisors the ability to create options for their travelers to select customizations to their trip to cut down on back and forth but retain the value of advisor experience and guidance.

Communications are centralized in Jetpack. Beyond emails, another large priority is the integration of WhatsApp messaging tied to contacts, whether they be clients, hotels, DMCs or more.

We want to customize and improve the cruise itinerary experience to have detailed information for cruise itineraries to make the experience more premium for a traveler and Jetpack more useful to a travel advisor.

We want advisors to have the ability to set work hours where they will receive notifications, and/or customize what notifications they receive from Jetpack to keep good work/life balance.

Travelers should know what weather to expect as their trip approaches. We want to show a daily weather forecast to improve the itinerary experience for travelers.

Making flight adds faster for users by parsing GDS output and improving traveler and advisor experience by enabling flight status notifications

Travel advisors and hospitality providers often sell vacation packages that follow a certain prescribed path of experiences. They should be able to save these and deploy them quickly to a new client with any work

Many travelers don't want a standard off the shelf solution. Though, back and forth communication over personalizations can be time consuming. An interface for collecting and actioning customer feedback on an itinerary can resolve this.

The advisor experience when searching for destinations for their travelers isn't always smooth. Certain destinations don't lend themselves well to the autocomplete, we want to better anticipate the destination the advisor is seeking to add.

This feature would enable travelers to opt-in / out from text reminders suggested by you!

We want travelers to be able to hop into a "Quote" Itinerary and cross out or suggest additions to itinerary simply, sending that feedback to the advisor for actioning or further discussion

Parse emails with booking information directly into a client's itinerary

A modern, beautifully designed take on the traditional paper itinerary experience that matches the quality of the experience being constructed for your traveler

The final touches need to be added to optimize the product for Android release and it needs to go through the appropriate reviews to be publicly available on the Google Play Store

More methods to upload contacts. Most notably CSV would enable a one-way sync, uploading contacts from ClientBase and many other systems to Jetpack. V-Card would enable many other sync methods such as Outlook and Gmail.

Good password reset system, performance improvements, rigorous testing of offline capabilities, rigorous testing suite, and rooting out visual glitches and bugs 🐛

It isn't currently recommended for a traveler to trust offline capabilities to access their web itinerary without an internet connection. With offline capabilities for photos and attachments, the traveler itinerary experience can be fully offline capable

When contacts are uploaded manually, via contact book pairing on ones phone, and v-card upload on web, there is a high chance of duplicate contacts. Methods for users to easily merge similar contacts enriches the CRM contents and search results.